Data you provide by filling out forms onsite, including data submitted when signing up for the site and other shared registrations (for example, logins to social media sites), subscribing to our services, Posting materials, or requesting other services.
Data you provide when you enter a competition or promotion through our site, complete a poll or vote, or provide reviews, testimonies, or feedback.
Data that you give us, or that we may collect from you, when you report any difficulties you encounter when using our Web site.
Record correspondence in case of contact.
Public, aggregated, demographic and non-personal data.
If you upload or use our mobile app, we may be able to access details regarding your location and your mobile phone location, including your device’s unique identifier
Details of the transactions you have made through our site and details of our processing and delivery of the goods you have ordered.
Details about your computer, including, for example, your IP address, operating system, type of browser, as well as data about your public use of the Internet (e.g. by using a technology that stores data on or access to your computer, such as cookies, transfer tracking code, web beacons, etc.).
Your email address and/or mobile phone number provided to us by third parties who confirm that they have obtained your consent to share your email address.
Any other data we consider necessary to enhance your experience with the site
How are we gonna use your data?
Data may be used in the following situations
This Privacy Policy sets out the basis on which we will handle any personal data, including but not limited to payment data, and other data collected from you or from other sources or provided to us (referred to as “data”) for your access to and use of the Medoliver site and/or application (collectively referred to as “site”), services and applications (collectively referred to as “services”). We recognize the importance of this data and are committed to protecting and respecting your privacy. Please read the following carefully in order to understand our data practices. By using our services you agree to handle the data in accordance with this privacy policy.
References to first person (or similar) in this privacy policy are references to Medoliver, the owner of Medoliver, one person company LLC. References to “you” or “user” are references to you as an individual or legal person, as the case may be.
What data could we collect from you?
We may collect and process the following data:
To provide you with information or products or services that you request or believe you may be interested in, and where you have agreed to be contacted for such purposes.
To provide services based on where you are, such as advertising, search results, and other personalized content.
To perform the obligations arising from any contracts concluded between you and any other party using our site, or between you and us.
To improve our services and to deliver better and more customized services.
To ensure that our content is delivered in the most efficient way to you and the device you use to access our site
To notify you of the changes our location is making.
For whatever other reason we deem necessary to enhance your browsing experience.
To manage incentive programs and meet your requests for these incentives, and/or to allow you to participate in competitions and notify you if you win.
To whom can we disclose the data?
Data about our customers is a very important part of our business. Therefore, we share data only as stated below and with companies with practices that have protection, and at a minimum, similar to those outlined in the privacy policy:
Other parties. To provide our services, we may collaborate with other affiliates or non-affiliates (e.g., logistics companies used to deliver products to you, marketing companies, processing payments for online transactions, etc.). In order to perform your transaction, these other companies may store data in a digital wallet so that you can use our services more effectively.
You realize how important it is for these companies to have access to relevant data to do their job. We are taking care not to use the data for other purposes. We may also receive data from these companies (for example, updated delivery data and addresses) for use (for example, to correct our records and deliver goods for any purchase). By using a site, you agree to transfer, store, use, and disclose data between our affiliates and non-affiliates wherever they are geographically located. These companies have contractually to respect data privacy.
Marketing and Promotions. We may also use the data to provide you with information about goods and services you may be interested in, as well as enhance your experience with browsing and using the site, service messages, new features, improvements, special offers, and events of interest. We can communicate with you through various channels, including but not limited to emails, web notifications, posts, phone, app messages, wasp messages, and newsletter transfer cards.
We may allow a third party to use the data, for example: We may provide data to advertisers to help them reach the target audience to enable us to comply with our obligations to advertisers (i.e., by showing their ads to the target audience).
In addition, to participate in some of our promotions and competitions, you may be asked to provide additional data. For example, if you win a competition, you may be asked to provide more personal data to confirm your eligibility and present the prize to you. The collection of such data is conducted by us or by the co-sponsors or promoters. Please note that you should review the privacy policies of this third party to learn how they use any data they are collecting.
Business transfers: If our company or all of our assets are actually acquired, the customer data will be one of the assets transferred to the new owner.
Protecting our and other sites: Disclose the customer’s account and other personal data when we believe such disclosure is appropriate to comply with laws or investigations to enforce laws and to protect the rights, property or safety of our users or others. This involves sharing data with other companies and institutions for a variety of reasons, including protecting against fraud and reducing credit risk.
Please note that our site may occasionally contain links to and from websites of our companies, advertisers and affiliates, and if you enter into one of these, please be aware that these sites have their own privacy policies and we will have no responsibility or claim to those policies. Please check the policies of these sites before providing them with any personal data or other information.
How do we store your data?
The data we collect from you may be transmitted, stored, or processed by a team working outside the UAE However, this team, along with other tasks, in satisfying your request, handling payment details, and providing support services.
We will store data as long as it is necessary in accordance with this privacy policy or if it is required to comply with any law. Data may be transported, stored, processed, and used by affiliates or non-affiliates. Your payment data can be transferred and stored by affiliates to process payments and provide technical support services.
What standards of protection do we apply?
We take the necessary technical, commercial, technical, and administrative steps to ensure that data is handled securely and in line with this privacy policy, to protect the data from unauthorized access, alteration, disclosure or destruction. It is possible to use, for example, encrypted electronic technology to protect data as it is transmitted to our site, an external electronic firewall, and electronic firewall technology on our host computer to repel malicious attacks on the network. Only employees, service providers and agents who have to know the data will be allowed access in order to carry out their work.
It is important to make sure that your password and the device you use to our site are protected to avoid unauthorized access by third parties. It is up to you alone to keep your password completely confidential, for example, make sure you log out after you have finished using a shared device.
Unfortunately, sending data over the Internet is not entirely secure. However, we will do our best to protect the data, but we do not guarantee that the data sent to our site will be protected, and you alone will bear the risk of any data transmission.
How do you access and modify the data
You can access a wide range of data about your account and interactions with the site in order to view and, in some cases, update the data.
Examples of data that you can easily access on the site
Updated data for your most recent purchase orders
Personal metadata (including name, email, password, correspondence, and personal advertising preferences).
Payment Settings (including credit card information)
Email notifications Settings
You can decline receiving our marketing messages in the future at any time by adjusting your customer messaging preferences, via the unsubscribe link in your email correspondence For shopping with the mobile app you will need to adjust your notification Settings in the public section of your mobile phone
Additionally, our system will put cookies when logged into the site to ensure a pleasant and smooth user experience across the site. You can deactivate cookies by changing your browser Settings If you disable cookies, this will affect how our site works and you may not be able to access or use some or all of the functionality on the site For example: Performance cookies gather information about how you use the site-the pages you visit most of the time-allowing us to provide you with relevant and targeted options that enhance your browsing experience and usage of the site.
We may keep a copy of the data for the purposes of compliance with regulations, in particular when you update information we keep a copy of the prior data in our records.
What if we changed our privacy policy?
Our business is constantly changing, so our privacy policy may be affected and needs to change in parallel. We will post the current version of this privacy policy on the site and it will remain in effect from the time it is posted on the site or based on a date we select as our effective date.
We may send regular e – mail reminders of our notifications and terms, but you should check by visiting our site frequently to see the latest changes.
You should check the privacy policy on a regular basis If you continue to use the site after any changes, you agree to this Privacy Policy as amended
How can you contact us?
If you have any queries regarding your data on the site, please contact us and share the exact description of the queries, and we will respond and process them.